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Do you respond or react to your situations? Lessons I learned from Bob Burg

May 19, 2011 in Communication, Personal Growth, Successful Living

Average Reading Time: 2.5 mns

Often you find someone ruining an important relationship because of his actions.  When you ask why he acted as he did, he says "I had to... because...".  That 'because' is usually followed by an explanation of someone else's action being the trigger for his reaction.  Between the trigger or stimuli (the other person's action) and his reaction is 'that moment' - a split second of opportunity to exert some control over the outcome of his situation. Read the rest of this entry →

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